FAQ

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Q:ARE YOU MANUFACTURE OR TRADING COMPANY?
A: We are manufacture with over 30 years history. You will get the most professional solution and competitive price
Q:WHERE IS YOUR FACTORY LOCATED?
A: We are located in Wenzhou City, China.
Q:WHAT CERTIFICATES DO YOU HAVE?
A: CE Certificates; ISO9001; ISO45001; ISO14001; National high-tech Innovation Enterprises; 30+ letter of patent, etc
Q:CAN YOU EXPORT DIRECTLY?
A: yes, we have export license
Q:WHAT IS THE DELIVERY TIME?
A: 30-180 working days. Depends on orders. Every order will be finished at the earliest time.
Q:WHAT IS THE PAYMENT TERM?
A: T/T. 30% of total payment as down payment, balance 70% by TT or LC at sight before shipment
Q:WHAT IS THE WARRANTY?
A: 1 year warranty. The engineer service is free in warranty, due to any machine quality problem.
Q:WHAT ABOUT AFTER SERVICE?
A: 1. When you receive machine, we will send engineer to install the machine and train your staffs the operation and maintenance of the machine in your factory.     2. Any problem in future use, you can get our timely reply and solution within 72 hours.     3. Any craft difficulties in production process, you will get our biggest technical support at any time.
Q:WHAT IS YOUR ADVANTAGE?
A: 1. Focus on one thing for 30+ years     2. Owning the biggest market share and customer resources in China.